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Toast, A Brutally Honest Review

by Scott Max
I'll offer two ways to find the tool, software or service you need, keep reading our breakdown and recommendations, or tell us about your business and the problem you are trying to solve and we will advise you for free!

So, you are considering Toast.

You’ll be wondering if it's a good choice for you, if its feature set compares well to other options on the market, and if it is priced affordably enough for what you get.

This article will break all that down for you and more. 

Plus, at the end of the article you’ll find links to alternatives to Toast as well as our top picks for the options in this category.

Or, just go straight to Our top picks for Best Payroll Software.

Without further ado, let’s get started.

Toast Features

Toast is a payroll management system for restaurants and helps them organize all on-premise and off-premise order sources. It offers top-tier reliability and a full offline mode to keep your restaurant running. With Toast, you can reduce third-party commissions and have a system that's designed to expand your restaurant and draw visitors.

Here are some exclusive features of Toast:

Simplified Onboarding: Toast offers digital new hire onboarding so you can bring your team up to the pace. Its integrated restaurant payroll and staff management system lets you calculate ROI by inputting payroll frequency and hours spent. Toast ensures your recruits quickly get used to the work culture and their job role.

Streamlined Payroll: Toast offers simple payroll processing. So you can skip the manual uploads. It ensures you pay your team accurately in accordance with their working hours and allows you to add incentives or bonuses. Additionally, you can choose the best fit for paying your team or use Toast Pay Cards.

Integrated Team Management: Toast offers POS timesheet integration, so your employee punches sync directly to payroll. You can build schedules for your workforce and set objectives. Additionally, Toast lets you access the restaurant-focused HR content and expertly manage workload.

Toast POS: Toast POS is an add-on point-of-sale platform for restaurants. It helps you manage online ordering and delivery plus provides insights into your restaurant's performance. By combining the Toast payroll system with its POS platform, you can transform your restaurant and drive more revenue.

Toast Mobile Order & Pay: Another added integration within the Toast ecosystem that truly revolutionizes your restaurant. With Toast Mobile Order & Pay, your guests can scan a QR code to browse the menu, order and make payment. It helps you combat labour shortage and collect valuable data by offering a better payment method.

Toast Pricing

Toast offers 4 Subscription plans for its restaurant-focused payroll management system.

The "Starter kit" plan is priced at $0 and offers a cloud-based point of sale. Additionally, you can use guest engagement tools and Toast TakeOut.

The "Essentials" plan is priced at $165/month and offers custom hardware configuration plus real-time fraud monitoring.

The "Custom" plan offers an on-demand pricing quote and features.

The "Restaurant Basics Package" plan is priced: at $110/month plus an additional $4 per employee. It offers API integrations and payroll management.

Toast Discounts and Coupons

Toast does not offer any discounts or coupons for its subscription plans. However, you get 3 Months free of online ordering add-on with the "Essentials" plan.

Toast Free Trial

Toast does not offer a free trial for its payroll and restaurant management system.

Toast, A short how-to guide

When you hire or add your first employee to Toast, it kicks off a digital onboarding process, where the employees can set their profile, choose how they like to get paid and complete their I-9 and W-4 forms.

You can use this opportunity to get your workforce onboarded with any restaurant-specific documents and acknowledge them via digital signature. Once done, you're employees are added to the Toast payroll and POS system database.

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