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WebEx, A Brutally Honest Review

by Scott Max
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So, you are considering WebEx.

You’ll be wondering if it's a good choice for you, if its feature set compares well to other options on the market, and if it is priced affordably enough for what you get.

This article will break all that down for you and more. 

Plus, at the end of the article you’ll find links to alternatives to WebEx as well as our top picks for the options in this category.

Or, just go straight to Our top picks for Best Webinar Software.

Without further ado, let’s get started.

WebEx Features

Over the past years, Cisco has expanded WebEx and rebranded a few other products to be a part of WebEx. It now offers a dynamic meeting experience with integrated audio, high-definition video, and content sharing. WebEx is prominently used; by educational institutions and corporate offices for general team meetings, lectures, project management, and more.

Here are some exclusive features of WebEx:

WebEx Meetings: WebEx includes several add-ons to basic meetings, increasing accessibility for all users. Its built-in noise reduction and gesture recognition allow for a meeting experience with fewer interruptions. Additionally, you can use screen sharing to emphasize information or whiteboarding; to further illustrate your points. Moreover, you can download the automatically generated transcript from the meeting or distribute the cloud recording of the meeting to your team if anyone misses the meeting or you need to review any discussion points.

Webex Cloud Calls: WebEx cloud calls have a host of features to make business phone calls more convenient and professional. WebEx provides you with a single phone number you can answer from any of your devices to present a unified profile to your clients. Your outgoing calls can come from any of those devices, and you can transfer the calls between devices or to other phone lines as necessary. 

Custom Extensions: WebEx includes custom extensions and upto six-way conference calls. If you need to step things up from a call to a meeting, you can transfer from a cloud call to a WebEx meeting. WebEx offers quality customization, allowing you to personalize the interface layout, screen background and several other parameters.

WebEx Teams: WebEx Teams is the business messenger feature in all WebEx suite plans. You can communicate with people inside and outside your organization with secure file sharing, screen sharing and two-way whiteboarding. The filters and advanced search functions allow you to find content in all of your previous conversations, so nothing slips through the cracks.

Integrations: With OneDrive and SharePoint integration, you can co-edit documents on WebEx within a chat space without downloading or sending files back and forth. WebEx simplifies professional collaboration by offering a seamless platform with a swift and user-friendly interface.

WebEx Pricing

WebEx offers subscription plans for its Suite package and individual products.

The Suite package offers 3 Subscription plans.

The "Basic" plan is priced at $0 and allows you to conduct meetings for upto 50 minutes. Additionally, you can download the meeting recording in the device's local storage.

The "Business" plan is priced at $25/user/month and allows you to conduct meetings for upto 24 hours. Additionally, you get 10 GB of cloud storage to download meeting recordings.

The "Enterprise" plan offers custom pricing and requires a minimum of 100 Licenses. It provides a meeting capacity of upto 1000 users and unlimited cloud storage.

WebEx Discounts and Coupons

WebEx currently does not offer any discounts or coupons for its conferencing and collaborative platform. However, you can opt for an annual subscription and make sizable savings yearly by paying less.

WebEx Free Trial

WebEx offers a free subscription plan for its "Suite" package. It allows you to host meetings for upto 50 minutes and use the basic functionalities of WebEx.

WebEx, A short how-to guide

Once you visit the WebEx website, you can join an existing meeting through an invite or sign up for free to create your own meeting. Joining does not require you to sign up for anything. You can simply input the meeting ID.

Once you login to your WebEx account, you'll notice a Green tab labelled "Start a Meeting". Click on it and select between "Desktop app" and "Web app". Once done, you'll enter a personal room where you can test the audio and video.

Click on "Start Meeting" to enter the conferencing page. Here, you'll see a text saying "Waiting for others to join" until the participants enter the meeting or conference call. Click on three dots to lock the meeting, copy the meeting link, invite and remind or connect to a device.

Click on the upward arrow icon to share the screen from your device.

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