Bitrix24 Pricing: How Does It Compare?

Bitrix24 offers a diverse range of tools for businesses. But how does its pricing stack up against competitors?

Dive into an in-depth comparison to determine if Bitrix24 provides the best value for your investment.

What is Bitrix24?

Bitrix24 is a robust business management platform, renowned for its vast array of features catering to diverse operational needs.

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From advanced project management solutions, cloud collaboration tools, to an integrated contact center, Bitrix24 stands out as a holistic workspace for companies.

Whether you’re a startup with 1-10 employees or a larger enterprise with over 5,000 members, Bitrix24 offers tailored solutions.

Its unique selling point lies in its versatility be it CRM, email marketing, chat tools, or telephony credits, Bitrix24 ensures seamless management and communication.

With options for both cloud and on-premise deployment, it’s a top choice for businesses seeking an all-in-one platform.

Features of Bitrix24

Bitrix24 stands out in the crowded market of business management platforms, and its extensive feature set is a testament to its versatility and comprehensive approach. Here’s a breakdown of some of its most notable features:

Cloud Collaboration: 

Bitrix24 offers both cloud and on-premise versions, ensuring flexibility for businesses of all sizes. The cloud version is particularly beneficial for teams that operate remotely, allowing for real-time collaboration and data access from anywhere.

Contact Center:

Integrated directly into the platform, the contact center facilitates communication with customers through various channels. Whether it’s chat messages, email, or phone calls, businesses can manage all interactions in one place.

Project Management Tools:

From task management to advanced document management systems, Bitrix24 covers all aspects of project management. Teams can track progress, set deadlines, and collaborate on tasks seamlessly.

CRM Integration:

Bitrix24’s Customer Relationship Management (CRM) system is one of its standout features. It offers everything from sales pipeline management to email marketing campaigns, ensuring businesses can nurture leads and manage customer interactions effectively.

Telephony Credits:

The platform provides integrated telephony services, allowing businesses to make outbound calls, manage incoming calls, and even transcribe calls automatically.

Email Features:

Beyond just sending and receiving emails, Bitrix24 offers features like email-to-task conversion and bulk emails, streamlining communication and task management.

Chat Tools:

The platform boasts a range of chat tools, including chat widgets for websites, internal chat messages for team communication, and even chatbot platforms for automated customer interactions.

Pricing Flexibility:

Bitrix24 offers a range of pricing plans, from a free version with basic features to more advanced plans catering to larger businesses. This ensures that companies of all sizes can find a plan that fits their budget and needs.

In essence, Bitrix24 is more than just a business management platform. It’s a comprehensive ecosystem that integrates various business functions, ensuring streamlined operations, enhanced communication, and improved efficiency.

Whether a company is looking to manage projects, communicate with customers, or automate sales processes, Bitrix24 has the tools to make it happen.

Bitrix24 Pricing Options:

Navigating the myriad of pricing options for business management platforms can be daunting. Bitrix24 offers a range of plans tailored to different needs and budgets.

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Let’s delve into the specifics of each pricing tier, ensuring you find the perfect fit for your organization’s requirements and financial considerations.

I apologize for the oversight. Let’s delve deeper into the Free Plan following the outline you provided.

Free Plan

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The Free Plan by Bitrix24 is a testament to the platform’s versatility, catering to startups and small businesses. Designed to offer a taste of Bitrix24’s capabilities, it provides foundational tools for effective collaboration and streamlined operations.

Features Included in the Free Plan

  • Collaboration Tools: Centralize team interactions with a dedicated company workspace, an interactive feed, and a knowledge base.
  • Chat & Communication: Ensure real-time communication with chat functionalities and HD video calls.
  • Calendar: Schedule meetings, set reminders, and plan events seamlessly.
  • Tasks & Projects: Assign, manage, and track tasks efficiently.
  • CRM: A basic yet powerful tool to manage leads, contacts, and more.
  • Bitrix24.Sign: Facilitate digital document signing, speeding up approvals.
  • Drive: Store documents, images, and files in a 24 GB centralized space.
  • Contact Center: Engage with customers and manage interactions.
  • Website Builder & Online Store: Establish an online presence without the need for technical expertise.
  • Customer Support: Address customer queries and concerns promptly.

Limitations of the Free Plan

While the Free Plan offers a range of features, there are certain limitations:

  • User Limit: The plan is restricted to 5 users, which might be limiting for growing teams.
  • Storage: With 24 GB of storage, larger teams might find it insufficient for extensive data storage.
  • Advanced Features: Some advanced features, like marketing tools, online documents, and administration tools, are not included in this plan.

In conclusion, the Free Plan is an excellent starting point for businesses exploring Bitrix24. It provides essential tools without any financial commitment, allowing teams to experience the platform’s capabilities before considering an upgrade.

Basic Plan

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Bitrix24’s Basic Plan is tailored for small businesses and sales teams that require more than just the foundational tools. It’s a step above the Free Plan, offering enhanced functionalities that cater to growing businesses looking for effective collaboration and sales tools without a hefty price tag.

Cost of Basic Plan

The Basic Plan is priced at USD 61/mo, covering all features for up to 5 users. This bundled pricing ensures that small teams can access a comprehensive suite of tools without breaking the bank.

Features Included in the Basic Plan

  • Collaboration: Enhanced collaboration tools, including a dedicated company workspace, feed, and knowledge base, ensure teams stay connected and informed.
  • Chat & Communication: Real-time chat functionalities, HD video calls, and an integrated calendar streamline communication and scheduling.
  • Tasks & Projects: Efficiently manage tasks, set deadlines, and monitor progress with advanced task management tools.
  • CRM: A robust CRM system allows businesses to manage leads, contacts, and other essential sales processes seamlessly.
  • Bitrix24.Sign & Drive: Digital document signing for quick approvals and a 24 GB storage space for essential files and documents.
  • Contact Center: An integrated solution to manage customer interactions across various channels, ensuring consistent communication.
  • Website Builder & Online Store: Tools to establish and enhance online presence, catering to businesses looking to tap into the e-commerce market.
  • Customer Support: Address customer queries and concerns promptly, ensuring customer satisfaction and loyalty.

Limitations of the Basic Plan

While the Basic Plan offers a range of features, there are certain constraints:

User Limit: Restricted to 5 users, which might be limiting for slightly larger teams.

Storage: With 24 GB of storage, businesses with extensive data needs might find it insufficient.

Advanced Features: Some features, like marketing tools, online documents, and administration tools, are reserved for higher-tier plans.

In summary, the Basic Plan is an ideal choice for small businesses or sales teams that have outgrown the Free Plan’s capabilities. It offers a balanced suite of tools that cater to essential business needs, ensuring efficiency and growth without a significant investment.

Standard Plan

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The Standard Plan by Bitrix24 is tailored for businesses seeking a more comprehensive set of tools to enhance collaboration and drive efficiency.

This plan is a step up from the basic offering, designed to cater to medium-sized businesses or workgroups within larger organizations.

Cost of Standard Plan

Priced at USD 124/mo, the Standard Plan offers a bundled solution for all users, ensuring transparent and predictable billing. This cost covers up to 50 users, making it a cost-effective choice for larger teams.

Features Included in the Standard Plan

  • Enhanced Collaboration: Along with the foundational collaboration tools, the Standard Plan offers a more extensive company workspace and feed.
  • Chat & Communication: Real-time chat, HD video calls, and an expanded calendar feature for better scheduling.
  • Tasks & Projects: Advanced task management tools to streamline operations and monitor progress.
  • CRM: A more robust CRM system with added functionalities to manage leads, contacts, and other essential sales processes.
  • Bitrix24.Sign: Digital document signing to expedite business transactions.
  • Drive: A generous 100 GB storage space for all essential documents and files.
  • Contact Center: An integrated solution to manage customer interactions across various channels.
  • Website Builder, Online Store & Marketing Tools: Tools to enhance online presence, drive sales, and execute marketing campaigns.
  • Online Documents & Administration: Manage and edit documents online, with added administrative tools for better control.

Limitations of the Standard Plan

While the Standard Plan is feature-rich, there are certain constraints:

  • User Limit: Restricted to 50 users, which might be a limitation for much larger organizations.
  • Storage: 100 GB might be limiting for businesses with extensive data storage needs.
  • Exclusivity of Some Advanced Features: Some high-end features might still be reserved for the Professional or Enterprise plans.

Pros and Cons of the Standard Plan

Pros:
  • Affordable for the range of features offered.
  • Suitable for medium to large teams.
  • Enhanced CRM and marketing tools.
Cons:
  • Limited to 50 users.
  • Some advanced features are still out of reach.

In summary, the Standard Plan is a balanced offering, bridging the gap between basic and advanced needs. It’s an ideal choice for businesses that have outgrown the Free Plan but aren’t yet ready for the high-end features of the Professional or Enterprise tiers.

Professional Plus Plan

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The Professional Plus Plan by Bitrix24 is the pinnacle of their offerings, designed for businesses that require maximum sales and business process automation. Tailored for larger organizations or those with intricate operational needs, this plan provides a comprehensive suite of tools to drive efficiency, collaboration, and sales.

Cost of Professional Plus Plan

The Professional Plus Plan is priced at USD 249/mo, encompassing all features for up to 100 users. This all-inclusive pricing ensures that businesses can leverage the full potential of Bitrix24 without any hidden costs.

Features Included in the Professional Plus Plan

  • Collaboration: Advanced collaboration tools, including an extensive company workspace, feed, and knowledge base.
  • Chat & Communication: Seamless communication with chat, HD video calls, and an advanced calendar for efficient scheduling.
  • Tasks & Projects: Comprehensive task and project management tools, including integrations with CRM, workflow, calendar, and drive.
  • CRM & Sales Intelligence: A top-tier CRM system with X5 CRM, offering deeper insights and tools for sales teams. Sales Intelligence provides data-driven insights to optimize sales strategies.
  • Bitrix24.Sign & Drive: Digital document signing and a massive 1,024 GB storage space.
  • Contact Center & Marketing: Integrated solutions for customer interactions, coupled with advanced marketing tools for targeted campaigns.
  • Website Builder, Online Store & Automation: Tools for a robust online presence, e-commerce capabilities, and business process automation.
  • HR & Administration: Human resources tools for efficient employee management and advanced administrative controls.

Limitations of the Professional Plus Plan

While the Professional Plus Plan is the most comprehensive, there are a few considerations:

  • User Limit: Capped at 100 users, which might be restrictive for very large enterprises.
  • Storage: Even with 1,024 GB, businesses with extensive data might need additional storage solutions.

Pros and Cons of the Professional Plus Plan

Pros:
  • Comprehensive suite of tools for all business needs.
  • Advanced CRM and sales intelligence tools.
  • Massive storage space.
Cons:
  • Might be overkill for smaller businesses.
  • User limit might be restrictive for very large organizations.

In essence, the Professional Plus Plan is Bitrix24’s flagship offering, catering to businesses that require a holistic solution for all their operational needs.

Whether it’s sales, HR, or project management, this plan ensures that businesses have the tools they need to thrive.

Enterprise Plan

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The Enterprise Plan by Bitrix24 is crafted for large businesses and enterprises that require sophisticated digital transformation tools. This plan is the epitome of Bitrix24’s offerings, designed to cater to organizations with extensive operational needs and a larger workforce.

Cost of Enterprise Plan

The Enterprise Plan comes at a price of USD 499/mo, encompassing all features for up to 250 users. This all-inclusive pricing ensures that large businesses can fully harness the capabilities of Bitrix24 without any hidden costs or limitations.

Features Included in the Enterprise Plan

  • Collaboration: Advanced collaboration tools, including an extensive company workspace, feed, and knowledge base, ensure teams stay connected and informed.
  • Chat & Communication: Seamless communication with chat, HD video calls, and an advanced calendar for efficient scheduling.
  • Tasks & Projects: Comprehensive task and project management tools, including integrations with CRM, workflow, calendar, and drive.
  • CRM & Sales Intelligence: A top-tier CRM system with X5 CRM, offering deeper insights and tools for sales teams. Sales Intelligence provides data-driven insights to optimize sales strategies.
  • Bitrix24.Sign & Drive: Digital document signing and a massive 3 TB storage space for all your data needs.
  • Contact Center & Marketing: Integrated solutions for customer interactions, coupled with advanced marketing tools for targeted campaigns.
  • Website Builder, Online Store & Automation: Tools for a robust online presence, e-commerce capabilities, and business process automation.
  • HR & Administration: Human resources tools for efficient employee management and advanced administrative controls.
  • Multiple Branches: Manage and coordinate between different branches or departments seamlessly.

Limitations of the Enterprise Plan

While the Enterprise Plan is the most comprehensive, there are a few considerations:

User Limit: Capped at 250 users, which might be restrictive for very large multinational corporations.

Storage: Even with 3 TB, businesses with extensive data might need additional storage solutions.

In essence, the Enterprise Plan is Bitrix24’s most advanced offering, catering to businesses that require a holistic solution for all their operational needs. Whether it’s sales, HR, or project management, this plan ensures that businesses have the tools they need to thrive at a large scale.

Bitrix24 On-Premise Edition

For businesses that prioritize data control, security, and customization, Bitrix24 offers the On-Premise Edition. Unlike cloud-based solutions, the On-Premise Edition is designed to be hosted on a company’s own server, providing unparalleled control and flexibility.

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This edition is especially suitable for large enterprises and corporate entities that have specific IT and security requirements.

Features of the On-Premise Edition

  • Complete Customization: With full access to the source code and API, businesses can tailor the platform to their specific needs.
  • Enterprise-Grade Security: Hosting on your own server means data remains within the company’s IT infrastructure, ensuring tighter security protocols.
  • Scalability: The On-Premise Edition is designed to grow with the business, accommodating increasing data and user needs.
  • Integration Capabilities: With API access, businesses can integrate Bitrix24 with other enterprise solutions seamlessly.
  • Advanced Tools: This edition includes advanced features like CMS and source code access, Active Directory, SSO, NTLM, multiple divisions, and more.

Pricing of the On-Premise Edition

There are two primary tiers for the On-Premise Edition:

Business Edition: Priced at USD 3,590, this edition is designed for medium to large businesses, accommodating up to 50 users.

Enterprise Edition: Priced at USD 24,990, this edition is crafted for very large enterprises, scaling up to accommodate thousands of users.

Both editions come with options for subscription renewals, edition upgrades, and telephony credits.

Limitations of the On-Premise Edition

While the On-Premise Edition offers unparalleled control and customization, there are certain considerations:

IT Expertise Required: Implementation and maintenance might require a dedicated IT team.

Infrastructure Costs: Hosting on-premise might involve additional costs related to server maintenance and upgrades.

Manual Updates: Unlike cloud versions, updates might need to be manually implemented.

In summary, the Bitrix24 On-Premise Edition is a robust solution for businesses that prioritize data control, security, and platform customization. It offers the best of Bitrix24’s features with the added advantage of complete ownership and control over the platform and data.