50 Hospitality Industry Statistics To Know

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Hey there, fellow wanderers and industry enthusiasts! If you’ve been wondering about the heartbeat of the hospitality industry, you’ve just stepped into the right place. The world of travel, hotels, and all things hospitality has been through quite the rollercoaster, hasn’t it?

Well, grab your virtual boarding pass because we’ve gathered 50 stats that are going to paint a vivid picture of where we are and where we’re headed in this ever-evolving realm.

So, buckle up (or should we say, check-in?), as we journey through the highs and lows of an industry that’s not just about destinations but also about experiences, challenges, and the undying spirit of adventure.

Hospitality Accommodation and Hospitality Industry Statistics

Step into the world of stays and services! From the colossal revenue generated by Airbnb to the market valuations of Hilton, we’re diving deep into the financial tapestry of accommodations and exploring how the hospitality industry is turning every night into a story.

Airbnb’s Skyrocketing Success: $48.9 Billion in 2021

In 2021, Airbnb made headlines as its listings worldwide generated an impressive $48.9 billion in gross revenue, marking a remarkable 76.6% surge from 2020’s $27.7 billion.

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Bedding Down Around the World: 356.9 Million Nights Booked on Airbnb

The global love affair with unique stays and local experiences was evident, with a staggering 356.9 million nights booked on Airbnb in 2021. This surge was a substantial increase from the 251.1 million nights booked in the previous year.

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Shifting Tides in the U.S. Hotel Market: From $210.74 Billion to $93.07 Billion in 2020

The U.S. hotel market underwent a shift in 2020, witnessing a valuation of approximately USD 93.07 billion, a notable contrast to 2019’s total of USD 210.74 billion.

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Hilton Hotels & Resorts: A Towering Brand in 2020

In the realm of hotel brands, Hilton Hotels & Resorts stood tall as the most valuable global brand in 2020, boasting a brand value of USD 10.83 billion.

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Hilton’s Bottom Line: $4.3 Billion in Sales Revenue in 2020

Beyond brand value, Hilton Worldwide demonstrated financial prowess with a USD 4.3 billion sales revenue in 2020.

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January 2022: U.S. Hotel Rates Hold Steady at USD 125.06

Despite the challenges, the average daily rate of U.S. hotels in January 2022 remained resilient, standing at a mere 2% lower than the 2019 comparisons, holding at USD 125.06.

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Occupancy in Focus: Nearly 50% in January 2020

January 2020 saw U.S. hotels achieving an occupancy rate of nearly 50%, a mere 12.2% dip from the same period in 2019.

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Business Traveler Habits: 59% Make Their Own Hotel Bookings

When it comes to booking accommodations, independence is the trend. A significant 59% of surveyed U.S. business travelers always take charge of their hotel bookings, while 30% usually book accommodations themselves.

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Mobile Magic: 79% Complete Business Trip Bookings on Mobile Devices

While desktops remain a go-to, the allure of mobile devices is undeniable. A whopping 79% of corporate travelers successfully completed their business trip bookings on their mobile devices.

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Pandemic Impact: Luxury Hotels at 21% vs. Economy Chains at 45% Occupancy

Luxury hotels felt the pandemic’s pinch, with only a 21% occupancy in December 2020 compared to a lavish 68% in December 2019. In contrast, economy hotel chains demonstrated resilience, maintaining a 45% occupancy in December 2020 compared to the previous year’s 48%.

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Giants in the Industry: Wyndham Leads with 9,200 Hotels

In the race of giants, Wyndham Hotel Group claimed the crown as the largest hotel company globally, boasting over 9,200 hotels as of June 2020. Marriott International secured the second spot with over 7,600 properties, and Choice Hotels International followed closely with a robust 7,100 hotels).

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Hospitality Industry Transportation Statistics

Fasten your seatbelts for a journey through the skies, roads, and rails! Discover how the travel landscape is evolving, from the surge in domestic flight costs to the global growth of the rail tourism market. It’s a ride where statistics tell the tale of transitions in transportation.

Sky-High Recovery: 528,070 Domestic Flights in January 2022

In January 2022, the U.S. skies witnessed the resurgence of air travel with 528,070 domestically operated flights. Surpassing the gloom of January 2021, this marks an impressive 85% recovery compared to the pre-pandemic skies of January 2019.

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Historic Decline: Largest Drop in Air Passenger Transport Since 1950

The global aviation landscape hit historic turbulence in 2020, recording the most significant decline in air passenger transport since 1950, as documented by the International Air Transport Association.

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Resilience in Domestic Skies: China’s Soaring Share

Amidst the chaos, domestic air travel emerged as a resilient force. China, in particular, saw its domestic flights claim a substantial 20% of the global share in 2020, a notable leap from the 10% recorded in 2019.

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Cruising in Troubled Waters: A 60% Plunge in Share Value

The waves weren’t kind to cruise companies as the share values of industry giants like Royal Caribbean and Norwegian Cruises plunged by a staggering 60% by January 2021.

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Spending Grounded: $679 Billion in Travel Spending, a 42% Dip

The financial toll of the pandemic was undeniable, with travel spending hitting unprecedented lows at $679 billion in 2020. This marked a jaw-dropping 42% annual decline, translating to nearly $500 billion less compared to 2019.

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Economic Turbulence: $492 Billion in Cumulative Losses for U.S. Travel

From March 2020 to the end of the year, the pandemic wreaked havoc on the U.S. travel economy, accumulating a staggering $492 billion in losses. This translates to a daily economic hit of approximately $1.6 billion over the past 10 months.

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Road to Recovery: From a 72% Decline to a 5% Dip

Road travel navigated its own winding path, hitting a pandemic low with a 72% year-on-year decline in early April 2021. However, the roads saw improvement through the summer, with declines hovering around 20%. The highlight? A strong performance over the Labor Day holiday, boasting just a 5% decline.

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Rail Tourism’s Track to Growth: $227.21 Billion to $251 Billion in 2022

While some modes stumbled, the global rail tourism market remains on track for growth. Projections indicate a journey from $227.21 billion in 2021 to a destination of $251 billion in 2022.

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Business Travel in the Hospitality Industry Statistics

Time to unpack the suitcase and delve into the world of business travel! From the average cost of U.S. business trips to the changing habits of corporate travelers post-pandemic, these stats unfold the dynamics of a sector where every trip is a blend of work, leisure, and a touch of wanderlust.

The Price of the Journey: Averaging $1293 for U.S. Business Trips

Embarking on a business trip in the U.S. comes at an average cost of $1293, as revealed by insights from TravelPerk.

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Career Compass: 30% Open to Lower-Paid Jobs with Business Trips

For a significant 30% of job seekers, the allure of business trips is so strong that they are willing to accept lower-paid jobs if it means hitting the road for work, according to findings from Small Biz Geniuz.

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Wings of Loyalty: Business Travelers, Twice as Profitable to Airlines

Despite constituting only 12% of all flyers, business travelers prove to be a golden ticket for airlines. Their loyalty, penchant for frequent flier programs, penchant for amenities like extra legroom, and tendency to book flights on short notice make them twice as profitable, as reported by Time.

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The Path Ahead: Global Business Travel Market Set for 3% CAGR

A journey from 2020 to 2027 in the global business travel market is expected to be marked by a Compound Annual Growth Rate (CAGR) of 3%, projecting a steady ascent, according to insights from Report Linker.

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Investment in Movement: $12.50 Recouped for Every $1 in Business Travel

For every dollar invested in business travel arrangements, there’s an estimated return of $12.50 in revenue, underscoring the substantial return on investment in the realm of corporate travel, notes TravelPerk.

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Post-Pandemic Priorities: Flexibility, Hygiene, and Direct Flights Top the List

In the aftermath of the pandemic, corporate travelers have recalibrated their priorities. McKinsey’s findings reveal that 70% prioritize flexibility in cancellation and changing ticket conditions, followed closely by concerns for onboard hygiene (63%) and the availability of direct flights (61%).

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Digital Evolution: Automated Expense Reporting and Cashless Trips

In 2022, the landscape of business travel administration is digitized, with a majority of companies adopting automated digital expense reporting as part of their travel policies. Looking forward, Stratos Jets reports that 55% of corporate travelers anticipate fully cashless trips within the next decade.

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Employment Statistics in Hospitality Industry

Let’s talk jobs in the hospitality hustle! Explore the hopeful rebound with projections of 58 million jobs in 2022, contrasting the challenging times of layoffs in November 2020. It’s not just about stays; it’s about the hands that make every guest feel at home.

Ambitious Aspirations: 58 Million Jobs on the Horizon in 2022

The hospitality sector is poised to stage a remarkable comeback, with projections suggesting the creation of a whopping 58 million jobs in 2022.

This surge aims to bring the total employment in the sector to over 330 million, just a mere 1% shy of pre-pandemic levels, according to insights from Sommet Education.

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A Global Workforce Engine: 1 in 4 New Jobs Linked to Hospitality Pre-Pandemic

Before the disruptive entry of the pandemic, the hospitality sector played a pivotal role in global employment dynamics. Its direct, indirect, and induced impacts combined to account for 1 in 4 of all new jobs created across the world, as noted by the World Travel & Tourism Council.

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Downward Shift: Hospitality Unemployment Rates Ease to 5.9% in March 2022

In a sign of recovery, the U.S. Bureau of Labor Statistics reports a positive shift in hospitality unemployment rates. From 6.7% in December 2021, the sector’s unemployment rates decreased to 5.9% in March 2022, reflecting a positive trend and a step towards economic rejuvenation.

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Frontline Fallout: 73% Acknowledge the Toll on Hospitality Service Providers

A survey conducted in November 2020 paints a stark picture of the frontline impact. A significant 73% of respondents highlighted that frontline hospitality service providers, including flight attendants, travel agents, and hoteliers, bore the brunt of layoffs or furloughs due to the pandemic, emphasizing the human toll of the crisis.

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From Dismay to Recovery: Navigating Job Losses in the Hospitality Industry

The rollercoaster journey of job losses in the hospitality industry is evident in the numbers. In April 2020, the sector faced a staggering 48% decrease in employment compared to February 2020.

However, fast forward to January 2022, and there’s a noticeable improvement, with job losses curtailed to a more manageable 10%, signaling a gradual return to stability.

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Demography Statistics in Hospitality Industry

Generation by generation, the hospitality landscape shifts! Discover how millennials are reshaping the industry, from their tech-savvy travel habits to their inclination for sustainable options. It’s a demography dance where preferences and priorities take center stage.

Mobile Maven Millennials: 66% Book Trips, 74% Engage in Travel Research

In the digital age, millennials wield their smartphones as travel command centers. A substantial 66% of them use their mobile devices to book trips, while an even higher 74% leverage their smartphones for travel-related research, shaping a new era of on-the-go travel planning.

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Rental Resonance: Millennial Business Travelers Prefer Alternative Stays

The hospitality preferences of different generations come to the forefront. A notable 74% of millennial travelers have opted for rental properties during business trips.

In contrast, only 38% of Generation X travelers and 20% of baby boomers have ventured into the realm of alternative stays. Furthermore, 44% of millennials express a preference for Airbnb-style rentals when traveling for work, highlighting a shift in accommodation preferences.

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Leisure Blends with Business: 43% of Millennials Extend Work Trips for Pleasure

The line between business and leisure blurs for millennials. A significant 43% of them have extended their business travel for leisure, turning work trips into opportunities for exploration and relaxation.

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Work-Life Integration: 78% of Millennials Carve Out Personal Time on Business Trips

For millennials, business trips are more than professional obligations—they are moments to seize. A whopping 78% purposefully carve out personal time during their business excursions, emphasizing the importance of work-life integration even when on the road.

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Social Storytellers: 97% of Millennials Share Travel Experiences Online

In the era of social media, millennials are not just travelers; they are storytellers. An overwhelming 97% of them share their travel experiences on social media platforms, turning each journey into a digital narrative that reverberates in the online realm.

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Ecotourism and Sustainability Statistics in Hospitality Industry

Green is the new gold in the hospitality world! Dive into the stats that reveal a global shift towards sustainable travel, from the percentage of eco-conscious travelers to the rising demand for green choices. It’s a journey where every decision echoes in the footsteps of a greener tomorrow.

A Global Consciousness: 83% Prioritize Sustainability in Travel

In the collective consciousness of global travelers, sustainability takes center stage. A staggering 83% deem sustainability as vital to their travel experiences, and 61% acknowledge that the challenges posed by the pandemic have inspired them to adopt more sustainable travel practices.

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The Quest for Options: 49% Seek More Sustainable Choices

Despite the surge in awareness, a significant 49% of travelers feel that there still aren’t enough sustainable options available in the hospitality landscape, indicating a growing demand for more environmentally conscious choices.

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Eco-Conscious Aspirations: Travelers Aiming for Greener Habits

As eco-consciousness permeates the travel sphere, statistics from Avantio reveal that travelers aspire to make a positive impact. A substantial 83% express a desire to decrease energy consumption, 79% aim to opt for more environmentally friendly transportation, 76% plan to lower their water usage, and 69% aim to shrink the carbon footprint of their vacations.

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Shifting Priorities: 50% Prioritize Carbon Emission Reduction Post-COVID-19

The pandemic has triggered a paradigm shift in traveler priorities. According to GlobalData, nearly 50% of passengers now consider reducing carbon emissions and embracing sustainability more important than they did before the era of COVID-19, showcasing an evolving mindset in the wake of global challenges.

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Avoiding the Crowds: 48% Opt for Alternative Destinations to Reduce Overcrowding

Custard’s insights shed light on a growing trend among travelers, with 48% actively seeking alternative destinations to mitigate overcrowding concerns. Additionally, 51% are inclined to choose off-peak times for their visits, reflecting a conscious effort to promote sustainable tourism practices.

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Demand for Green Choices: 69% Expect Sustainable Travel Options

The appetite for sustainability extends to traveler expectations. More than two-thirds (69%) of travelers anticipate having the option to choose sustainable travel alternatives, signaling a clear demand for green choices in the hospitality industry.

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U.S. Hospitality Industry Statistics

What’s cooking in the U.S. hospitality pot? From the optimism radiating among American travelers to the slow return of business trips, we’re unpacking the suitcase of stats that define the current landscape.

It’s a stateside tour through costs, preferences, and the heartbeat of the hospitality industry in the good ol’ U.S. of A.

Optimism in Motion: 50% of Americans Excited About Near-Term Travel

As of January 2021, a ray of optimism shines on American travelers, with half expressing excitement about the prospect of travel in the near term. Additionally, a robust 55% are in a ready-to-travel state-of-mind, as reported by the U.S. Travel Association.

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Costly Skies: Domestic Flight Prices Surge to $330 Roundtrip

The skies are witnessing a financial ascent as domestic flights within the U.S. become pricier. Roundtrip flights, which averaged $235 at the beginning of 2022, have now surged to around $330, marking a notable increase in travel expenses (Travel Pulse).

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Corporate Capital: New York City Tops the Chart for Expensive Corporate Travel

In a 2019 survey, the city that never sleeps, New York City, claimed the title for the most expensive city for corporate travel. Per diem spending in the bustling metropolis averaged a substantial $799, showcasing the corporate capital’s penchant for high expenses in the business travel realm.

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Taxing Tourism: Hotels and Lodging Businesses Contribute $167 Billion in Taxes

The hospitality industry is not just about accommodation; it’s a significant contributor to government coffers. In the U.S., hotels and lodging businesses generate a hefty $167 billion in federal, state, and local taxes, underlining their economic impact.

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Class Distinctions: 19% of Leisure Travelers Opt for First-Class Flights

Traveling in style is not just a business perk. According to Statista and Statista, 19% of leisure travelers in the U.S. annually indulge in the luxury of first-class flights, a figure only slightly lower than the 20% of their business counterparts.

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Post-Pandemic Rebound: U.S. Travel Spending Forecast to Reach 105% in 2024

Anticipating a rebound from the pandemic’s impact, the U.S. Travel Association forecasts that total travel spending will reach 99% of pre-pandemic levels by 2023 and surge to 105% in 2024. This projection signals a gradual recovery and resurgence in the industry.

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Trips on the Horizon: 2.47 Billion Expected in 2024

Looking ahead, the U.S. is poised for a surge in travel activity. The total number of trips in 2024 is expected to reach 2.47 billion, surpassing the pre-pandemic figure of 2.40 billion recorded in 2019, according to insights from the U.S. Travel Association.

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Business Travel’s Slow Return: Pre-Pandemic Levels Expected by 2025

While leisure travel charts a robust comeback, business trips are on a more gradual trajectory. The U.S. Travel Association projects that business trips will only reach pre-pandemic levels in 2025, reflecting a slower recovery in the corporate travel sector.

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Conclusion

And there you have it, folks – a whirlwind tour through the 50 hospitality industry stats shaping the narrative!

As we sit in the lobby of the hospitality landscape, sipping on the beverage of resilience and checking out the view of recovery, it’s evident that the industry is gearing up for a new chapter.

So, whether you’re a seasoned jet-setter, a business traveler prepping for takeoff, or someone just curious about the pulse of the industry, these stats offer a glimpse into the vibrant tapestry of hospitality. Here’s to a world of exciting journeys, heartwarming stays, and the endless possibilities that lie ahead! Safe travels and happy reading!

Frequently Asked Questions

1. How did the pandemic impact the U.S. hospitality job market, and when can we expect a recovery?

The pandemic dealt a blow to the industry, leading to layoffs and furloughs. Projections suggest a hopeful rebound, with the creation of 58 million jobs in 2022, signaling a gradual return to pre-pandemic levels.

2. How are millennials influencing the hospitality landscape, especially in terms of sustainability?

Millennials are reshaping the industry by embracing sustainable travel, with 83% considering it vital. Their preferences extend to eco-friendly accommodations, and 97% share their travel experiences on social media, emphasizing the need for environmentally conscious choices.

3. What are the key trends in business travel, and when is business travel expected to reach pre-pandemic levels?

Business travel trends reflect a blend of work and leisure, with 43% of millennials extending work trips for leisure. The slow return to pre-pandemic levels is anticipated by 2025, showcasing a gradual recovery in the corporate travel sector.

4. How has the cost of domestic flights within the U.S. changed, and what factors are influencing this shift?

The cost of domestic flights has increased, with roundtrip averages surging from $235 to around $330. Factors like evolving travel demand and economic dynamics contribute to this shift, reflecting the changing landscape of transportation in the industry.

5. What role does sustainability play in the decisions of today’s travelers, and how are accommodations adapting to meet these preferences?

Sustainability is a significant factor for 83% of global travelers, with 49% feeling there aren’t enough sustainable options. Accommodations are adjusting by offering eco-friendly amenities, reducing energy consumption, and responding to the rising demand for green choices in the hospitality industry.